Team Engagement in a Time of Crisis

Doubling down on business as usual is an understandable reaction in a crisis. Some see it as a noble way to weather the storm. The orchestra playing on the Titanic in the midst of chaos is celebrated, even legendary. We are told that leaders should act this way, even when it’s an irrational or excessively risky strategy, because… that’s what …

Case Study: Covenant House Vancouver

Covenant House Vancouver uplifts youth in Canada who are facing homelessness by providing both intangible supports of unconditional love and absolute respect, and tangible supports of programs and resources that foster learning, self-improvement and all-round development.  In recent years, the social services sector has weathered an unprecedented housing crisis, a rapidly worsening opioid crisis, and demands on resources from an …

Case Study: Options Community Services

Through more than 50 years, Options Community Services has earned wide respect as a leading provider of support services and housing for vulnerable populations across the city of Surrey, British Columbia, and its surrounding communities. Options touches over 100,000 lives every year with a program portfolio that includes some 80 community services and a newer department of housing development that is …