WJS Canada: A bold vision and strategic plan for navigating change in senior leadership

Junxion helped WJS Canada’s new Board of Directors and CEO develop a bold vision and a five-year strategic plan in the period following a PR crisis and the unexpected exits of two senior executives at a critical transition time in the company’s history.   The Business Challenge Over the past 30 years, WJS Canada has grown to employ over 600 …

Into the Fray! A Call for Corporate Activism

As I write, the air reeks of burned wood. It is the lingering stench of the worst forest fire season on record for Western North America. Massive plumes of smoke are rising hundreds of miles away, and the pall is cast over skies as far as the eye can see. Recent coverage of the worst-ever flooding in Houston, from which …

Why didn’t Franklin just call an Uber?

In 1845, Captain Sir John Franklin set out from England with 129 men in two ships to traverse the Northwest Passage. Both ships got stuck in the ice and every single expedition member eventually died of scurvy, lead poisoning, starvation, or hypothermia. Over the last 40 years or so, a fairly comprehensive understanding of the expedition’s demise has emerged, and …

Customers Come First! (Or do they?)

Recently I was at an event where a panelist declared the age of the customer to be “over,” favouring an employee-centric culture, because, “if your employees are happy, your customers will be happy.” It felt like a classic chicken and egg scenario: what comes first, your employees or your customers? Sure, people work with people, and if customers are interacting …

Elements of Strategy: Measuring Success

When you measure your business’s success, do you look beyond the bottom line? With 88% of consumers seeking brands that respect people and planet, social impact and sustainability are real imperatives in any measure of success. This is the final post in a four-part series about the elements of strategy. In the first, we talked about a clear, compelling, actionable and …

Elements of Strategy: Focus your mission….

Strategy can be a highly complex process, involving myriad diverse stakeholders, numerous possible futures, and a dizzying range of possibilities. Yet in the end, strategy is also simple: It’s a plan of action to achieve a desired goal. In our last post, we talked about the first element of strategy—a clear, compelling, aspirational and actionable vision. A well-developed vision answers …