Below you'll find a list of all posts that have been tagged as “empathy”
When I was a kid, my favourite toy cars were those with a pull-back motor in them. I used to love to point them in a particular direction, wind them up and let them go. The speed as the spring uncoiled was a rush! But what I really loved was when they went precisely where I aimed them. If they …
For each of us running organizations, this is a profoundly difficult time. Some of us are lucky to be able to keep working as usual; others have a very different daily rhythm. Others still can’t operate at all, closing their premises and furloughing their staff. If you can’t work in your business, perhaps you can still work on it. From …
Mention ‘process,’ and most of us feel constrained or restricted—even stagnant. This seems odd, given the word itself derives from the Latin ‘processus’, meaning “advancing or proceeding” and “a going forward.” So why do we feel stifled when faced with process in our daily work? The problem is not that we prefer to live in chaos! Or to make things …
