Is social entrepreneurship cannibalizing civic engagement?

Without making a deliberate effort to see beyond the role of “entrepreneur” and “enterprise,” do we lose sight of incredible opportunities to build strong communities, engaged constituencies, and networks of change makers that don’t have a profit motive or a revenue objective? This Fall I will be teaching a cohort of undergraduate and MBA students about social enterprises and social entrepreneurship. …

Customers Come First! (Or do they?)

Recently I was at an event where a panelist declared the age of the customer to be “over,” favouring an employee-centric culture, because, “if your employees are happy, your customers will be happy.” It felt like a classic chicken and egg scenario: what comes first, your employees or your customers? Sure, people work with people, and if customers are interacting …

Reflections of Our CEO: Numbers Really Do Lie

“Maybe it’s time to throw in the towel,” I said. To this day, I’m not sure if it was the words that came back, or the instinctive speed with which they were said, but the response was quick and perfect. I was sitting on the cold, hard steps behind our office, looking across the park to downtown Vancouver, the city I call home. …

Social Venture Institute Impact Bio: Meghan French Dunbar

Meghan French Dunbar’s mission in life is to inspire and educate people on how business can be used as a force for good. Her ultimate goal? In 20 years, nobody will say “purpose-driven work” or “conscious business” or “sustainable business,” because doing good business will be the new ‘business as usual.’ As Co founder and Editor in Chieftess of Conscious …

TrustBrand™ | Purpose: Putting Meaning to Work

There is a vast gulf growing between younger generations, who want genuine purpose in their work, and older generations (their bosses), who are more likely to define purpose as profitability. This sense of higher purpose is being crystallized as a new cultural value, and can present a profound and durable competitive advantage. This generational gulf was the central finding of …

Social Change Institute Impact Bio: Sharon Gregson

Having had four kids as a working mother while struggling to finish university, Sharon Gregson knows first-hand “there aren’t enough quality childcare spaces for children, fees are too high for many families, and wages of early childhood educators are below a living wage.” Since she was a young single mom in the late 80s, Sharon Gregson has been a longstanding …