Let Your Values Drive Your Brand

To deliver a truly authentic and effective brand experience, start with your values. Most companies and organizations are able to identify and name their values, but the most successful organizations strive to live them. And that’s the starting point of great brand experiences. A successful, values-driven brand experience helps people around your organization feel connected to your brand. Customers, partners …

Engage to thrive!

“Engagement drives motivation. Motivation drives performance,” said every HR manager, ever. Because this truth lies at the heart of all HR programmes: engaged staff perform better. The data back this up. According to Gallup’s State of the Global Workplace report, business units in the top quartile on engagement are 17% more productive and 21% more profitable than those in the …

Turning Entrepreneurship Inside Out

For the last four years, I’ve had the pleasure of serving as an Entrepreneur in Residence at RADIUS, a social innovation lab and venture accelerator at Simon Fraser University. Like all entrepreneurs, RADIUS program participants face myriad challenges, but there’s one problem in particular that always piques my interest. In the first accelerator cohort, there was a young woman who …

Reflections of Our CEO: The Deep Lesson of Day 467

It was one of those days that’s tougher than most…. I struggled out of bed at 5:45, plunging myself into a cold shower before wolfing down breakfast, and hitting the road. The day was wall-to-wall. Six meetings. Major project milestones. IT issues. Big dinner with a significant potential client. Frantic. I got home after 11pm, exhausted to the point I …

The One Thing to Help Your Team Take Flight

JP Morgan Chase recently hosted an intimate inclusive economy event in Canary Wharf, in the heart of London’s business district. I arrived promptly at 9:30am and stood with a dozen strangers waiting to ride the very swanky elevator 31 floors into the sky. That’s when the butterfly arrived…. There we were, standing in the lobby, when the monarch’s gorgeous, orange …

Reflections of Our CEO: I Think I Disagree….

I got my first piece of hate mail this week. It was a response to a news piece about a controversial energy infrastructure project that has dominated the news in western Canada. The letter was vitriolic and personal, as one might expect. But it ultimately left me feeling disappointed. You see, rather than responding defensively or simply getting angry, I …