Reflections of Our CEO: Mountain Flowers & Systems Change

Telluride’s mountain wildflowers carpet valleys that stretch forever toward the vast Colorado sky. I remember them like it was yesterday, though it’s been 17 years…. We were there for our honeymoon, and after a tricky four wheel drive up a rough old mining road, we’d hiked for hours to reach the alpine, way up above this small mountain town. There …

Lead from Hope: Thoughts On the UK Election

It’s another year, so there’s another reason to vote in the UK! Yes, following a general election in 2015 and the Brexit referendum in 2016, we’re now in full election fever! Again. As Brenda from Bristol said when this election was announced: “You’re joking. Not another one?… There’s too much politics going on at the moment.” (Brenda4PM trended on Twitter …

Elements of Strategy: Measuring Success

When you measure your business’s success, do you look beyond the bottom line? With 88% of consumers seeking brands that respect people and planet, social impact and sustainability are real imperatives in any measure of success. This is the final post in a four-part series about the elements of strategy. In the first, we talked about a clear, compelling, actionable and …

Reflections of Our CEO: Numbers Really Do Lie

“Maybe it’s time to throw in the towel,” I said. To this day, I’m not sure if it was the words that came back, or the instinctive speed with which they were said, but the response was quick and perfect. I was sitting on the cold, hard steps behind our office, looking across the park to downtown Vancouver, the city I call home. …

Reflections of Our CEO: Valuable Feedback Can Be Hard To Hear

A group of us was saying our farewells, when a woman approached me to share a heartfelt message. “You know, when you first introduced yourself to the group, I thought you were really arrogant.” I’m sure the colour rushed from my face, because I felt it all land in the pit of my stomach. This woman was a recently retired …

Elements of Strategy: Focus your mission….

Strategy can be a highly complex process, involving myriad diverse stakeholders, numerous possible futures, and a dizzying range of possibilities. Yet in the end, strategy is also simple: It’s a plan of action to achieve a desired goal. In our last post, we talked about the first element of strategy—a clear, compelling, aspirational and actionable vision. A well-developed vision answers …

Elements of Strategy: Start with Vision…

Ask any group of entrepreneurs if they have a strategy and most will quickly say they do. In fact, they probably have a hiring strategy, a marketing strategy, a social media strategy, and inevitably an exit strategy! Is this really ‘strategy’ at all? Early stage entrepreneurs—particularly first time entrepreneurs—typically put together a jigsaw puzzle of ideas that aren’t quite assembled …

Reflections of Our CEO: Rethinking the Shape of ‘Success’

Recently, my wife and I were reflecting on my decade and a half as an entrepreneur, and found ourselves talking in a very objective way about the costs of this career path. Costs paid not in money, but in currencies a younger me never thought were finite. I never intended to start my own business. In the echoes of the …